Privacy Policy - User Trust Index

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Privacy Policy

This Privacy Policy (the "Policy") describes how User Trust Index (the "Service", "Company", "We") collects, uses, stores and protects User data ("You", "User") when using the website, mobile application and other services.

By using the Service, You agree to the terms of this Policy.


1. Information collection

We may collect the following categories of data:

  • Personal data that You provide directly:
    • name, email address, contact phone number;
    • information for account registration or subscription to notifications;
    • any other information that You voluntarily provide.
  • Non-personal data collected automatically when using the Service:
    • technical information about device and browser;
    • IP address, geolocation, session time and duration data;
    • actions and interactions with the Service interface.
  • Data from open sources:
    • public comments and reviews about companies on the internet, used to form ratings.

2. Use of information

Collected data is used solely for:

  • ensuring proper operation of the Service;
  • forming and analysing company ratings;
  • improving quality of functionality and user experience;
  • informing Users about services, updates and special offers (with their consent);
  • complying with legal obligations.

We do not sell or transfer personal data to third parties without Your consent, except as required by law.


3. Data processing and protection

The Company applies technical and organisational measures to protect data from unauthorised access, loss or alteration.

Access to personal data is limited to authorised employees who need the data to perform their duties.

Data is stored only as long as required for the purposes set out in the Policy or in accordance with legal requirements.


4. Cookies and similar technologies

The Service uses cookies and similar technologies to:

  • ensure proper operation of the site and save user settings;
  • analyse user behaviour to improve functionality;
  • compile visit statistics.

You can manage cookie settings through your browser; however, some Service features may work in a limited way when cookies are disabled.


5. Transfer of data to third parties

The Company may transfer data only in the following cases:

  • to service providers that ensure operation of the Service (hosting, analytics, technical support);
  • when required by law or court order;
  • in the event of sale or merger of the company — with an obligation to maintain confidentiality.

6. User rights

The User has the right to:

  • access their personal data;
  • request correction, update or deletion of personal data;
  • opt out of mailings or processing of data for marketing purposes;
  • lodge a complaint with data protection supervisory authorities.

To exercise these rights, contact us using the details provided in the "Support and Feedback" section.


7. Links to third-party resources

The Service may contain links to third-party sites. The Company is not responsible for the privacy policies of these resources. We recommend that You review their terms when visiting.


8. Changes to the Policy

The Company reserves the right to make changes to the Policy at any time. The new version takes effect from the moment it is published on the website. Continued use of the Service after publication of changes constitutes acceptance of the updated terms.

USER TRUST INDEX

User Trust Index © 2026


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